Our venue holds limited capacity, and many of our sessions sell out. For this reason, we request that you cancel at least 24 hours before your scheduled session. This will allow us to offer your spot to another leaner. You may call , or text us at 07783 798377 between the hours of 9 am & 5 pm to cancel. Alternatively send us a message on Instagram, Facebook or through our contact page.
Please note, we only offer refunds in extenuating circumstances. However, if you give us at least 24 hours notice of your need to cancel, we will credit your payment toward another session. However, if you do not cancel with at least 24 hours notice, you will lose any payments you have already made.
FOR BLOCK BOOKINGS
If you fail to attend a session or need to miss a session as part of your block, we cannot offer refunds, transfers or deductions from your booking. We are unable to offer your session to another learner due to the blocks securing the slot for the length.
Last Updated: 10th September 2021